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Shipping Information

MetaSavvy Shipping Information


Our free shipping carrier services may be provided by either UPS Ground, FedEx Ground or USPS. Our premium services includig next day delivery, 2 Day delivery or 3 Day delivery may also be provided by either UPS, FedEx or USPS. If you would like to specify a certain carrier ie UPS, FedEx or USPS you may make the request in the ORDER COMMENTS section of your order. We will do our best to meet your request, however, we do reserve the right to use one of the other carriers at our discretion. 

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When Will My Order Arrive?


Delivery via
free standard shipping can take anywhere from one to seven working days, depending on your location, below is the UPS Ground Map from our shipping location with the estimated transit days as provided by UPS
. We ship out of Metagenics' Midwest Distribution Center in Bloomington IL.

UPS and FedEx picks up and delivers Monday through Friday. We do not provide Saturday delivery services. Also note that expedited services are in business days and do not include Saturdays, Sundays or Holidays, for example a UPS 3 Day Select Order that ships on Friday will be delivered on the following Wednesday. If you have further questions about delivery times please call us at 888-933-4455.

Please note UPS will only deliver to a proper street addresses, we cannot ship to a PO BOX. Please be sure to provide a proper street address in your ship to information.




Shipping Procedures Overview

Upon acceptance of your order, confirmation will be sent to the email address you have specified in your account information. Most orders are shipped within one to two business days of being received.
Customers MUST CALL 1-888-933-4455 to place an expedited order (2nd or next day) so that we can make the proper arrangements to get your order to you. Products are shipped directly from a Metagenics warehouse positioned in 7 locations accross the US.

Shipping Costs
Standard shipping is free for all orders shipped within the continental United States. Standard ship orders are sent UPS Ground (Unless otherwise specified). Unfortunately UPS does not offer ground shipping service to Alaska or Hawaii, orders to Alaska and Hawaii ship must UPS 2nd Air or UPS Overnight services at a charge. Customers must call us for expedited shipping and estimated shipping times. 1-888-933-4455.

Ground

1-7 Working Days

Standard shipping is FREE!*

3-Day

3 Days (delivery is 3 business days from ship date)

$20.00*

2nd Day Air

2 Days (delivery is 2 business days from ship date)

$55.00*

UPS Next Day

Next business day from ship date. $75.00


*
Excludes Hawaii and Alaska. We will ship to Alaska or Hawaii UPS 2nd day for a charge of $54.00 per shipment.

We will make every effort to ship orders same or next day.


Expedited Shipping

We welcome expedited shipping requests. Including overnight, two day and three day delivery. Customers MUST CALL 1-888-933-4455 to place an expedited order (2nd or next day guaranteed) so that we can make the proper arrangements to get your order to you. Costs for 2 day and 3 day shipping are in the chart above. Overnight costs is based on order to order and can be obtained when calling to place your expedite order.

International Shipping

International shipping constitutes anything outside of the United States and currently is not available.

Tracking My Package

When your order ships we will send you an email with a UPS tracking number. If you click the tracking number you will be taken to the UPS website which will have the most up to date tracking information on your order. If you would like us to track your order please call or email us at customerservice@metasavvy.com please have your order number available.

The products and claims on this site have not been evaluated by the Food and Drug Administration and are not approved to diagnose, treat, cure, or prevent any disease. The information provided on this site is not intended as a substitute for advice from your doctor or health care practitioner and is for informational use only. You should not use the information from this site for diagnosis or treatment of any health problem. We recommend you consult your doctor or health care practitioner before starting any supplement program, taking any medication or suspect you have have a health problem.